The Relationship Between Service Quality and Customer Satisfaction

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dc.contributor.author Dilrukshi, L.A.N.
dc.contributor.author Jayathilake, P.M.B.
dc.date.accessioned 2018-02-23T13:37:14Z
dc.date.available 2018-02-23T13:37:14Z
dc.date.issued 2017-11-23
dc.identifier.citation Proceedings of the Sri Lanka Economics Research Conference 2017 211-214 p en_US
dc.identifier.issn 2279-2406
dc.identifier.uri http://repository.rjt.ac.lk/handle/123456789/1833
dc.language.iso en en_US
dc.publisher Rajarata University of Sri Lanka en_US
dc.subject Customer Satisfaction en_US
dc.subject Service Quality en_US
dc.subject Reliability en_US
dc.subject Responsiveness en_US
dc.title The Relationship Between Service Quality and Customer Satisfaction en_US
dc.title.alternative A Study of Service Recipients of Pradeshiya Sabha in Kalutara District en_US
dc.type Article en_US


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