dc.contributor.author | Cooray, N.H K. | |
dc.contributor.author | Wickramasinghe, D.M.J. | |
dc.contributor.author | Dissanayake, T.D.S.H | |
dc.date.accessioned | 2018-04-27T12:46:13Z | |
dc.date.available | 2018-04-27T12:46:13Z | |
dc.date.issued | 2017-07 | |
dc.identifier.citation | International Journal of Social Science and Economic Research | en_US |
dc.identifier.issn | 2455-8834 | |
dc.identifier.uri | http://repository.rjt.ac.lk/handle/123456789/1859 | |
dc.language.iso | en | en_US |
dc.publisher | Rajarata University of Sri Lanka | en_US |
dc.subject | Customer Relationship Management | en_US |
dc.subject | Critical Success Factor | en_US |
dc.subject | Customer orientation | en_US |
dc.subject | Knowledge Management | en_US |
dc.subject | Technology based CRM | en_US |
dc.subject | CRM organization | en_US |
dc.title | Competitive Advantage Through Customer Relationship Management | en_US |
dc.type | Article | en_US |