Impact of Service Quality of Travel Agencies on Customer Satisfaction: the Case of Outbound Travelers in Sri Lanka

dc.contributor.author	Thilakarathne, P.G.A.T.
dc.contributor.author	Dissanayake, D.M.M.I.
dc.date.accessioned	2020-01-23T12:06:52Z
dc.date.available	2020-01-23T12:06:52Z
dc.date.issued	2019-09
dc.identifier.citation	5th International Tourism Research Conference and Tourism Leader’s Summit - Colombo, Sri Lanka, 28 September 2019,	en_US
dc.identifier.uri	http://repository.rjt.ac.lk/handle/123456789/2637
dc.language.iso	en	en_US
dc.publisher	Department of Economics, University of Colombo	en_US
dc.subject	customer satisfaction	en_US
dc.subject	outbound travelers	en_US
dc.subject	SERVQUAL Model	en_US
dc.subject	travel agencies	en_US
dc.title	Impact of Service Quality of Travel Agencies on Customer Satisfaction: the Case of Outbound Travelers in Sri Lanka	en_US
dc.type	Article	en_US