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Service Quality and Customer Satisfaction: A Comparative Study of Public and Private Banks in Kegalle District in Sri Lanka

Mushrifa, M.F.; Jayathilake, P.M.B. (Rajarata University of Sri Lanka, Faculty of Management Studies, 2017)

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Author
- Jayathilake, P.M.B. (1)
- Mushrifa, M.F. (1)
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- Customer Satisfaction (1)
- Public and Private banks (1)
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