Layassruthy, S.; Kiruththika, M.; Dharmasena, D.S.N.; Rodrigo, E.P.N.; Kavindi, M.T.S.A.; Weerasinghe, P.A.I.P.M.P.; Kumarasingha, B.M.G.A.D.; Disanayaka, D.M.L.M.; Liyanagunawardhana, R.S.; Herath, R.M.N.B.; Dilogini, S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
The study explores the cultural and social factors that shape how consumers choose
heritage food outlets. Using a qualitative approach, the researchers gathered insights
through four interviews with the store owner, ...
Jegashini, K.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
This study investigates how homemade cake businesses use WhatsApp as a digital
marketing tool to promote their products, engage customers, and manage orders in
Jaffna. This study contributes by shifting the focus from ...
Rathnasiri, P.B.I.D.; Afrath, R.M.; Rathnayaka, R.M.C.; Chethana, J.G.D.; Kumari, K.G.G.K.N.; Madushani, M.G.D.; Piumali, R.A.; Yanusha, R.; Dissanayaka, W.P.S.L.; Rathnayaka, R.M.A.U.; Dilogini, S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
Despite the importance of gift-giving in Sri Lanka’s cultural and retail context, little
research has explored the emotional drivers that shape consumer gift-purchasing
decisions, despite their relevance to established ...
Atchchana, K.; Leo, C.A.; Hansamali, D.K.C.; Bulathsinghala, D.R.P.; Rajapaksha, I.S.; Perera, J.A.I.C.; Mahanama, M.P.P.I.; Abejayarathna, M.V.; Fernando, M.A.L.; Chathurika, W.A.H.; Dilogini, S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
This study explores how emotions influence customer behaviour and loyalty in small
bakery businesses in Northern Sri Lanka. Bakery microenterprises are an essential
part of local economies and daily life in Northern ...
Sudugaran, C.; Thennakoon, T.M.J.V.K.; Gamage, T.S.; Dissanayaka, I.P.M.M.; Sivasooriya, S.; Fernando, J.J.K.D.; Wedikkarage, T.P.W.H.N.; Ranasingha, H.P.P.K.; Aslam, A.; Samadhika, A.D.; Kumararathna, I.J.; Dilogini, S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
This study explores how behavioural psychology influences impulse buying
behaviour at grocery stores. Studying impulse purchases in Northern Sri Lanka is
important due to unique cultural, economic, and retail-specific ...
Pathirana, A.P.K.P.; Madhusanka, J.D.T.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
In today’s highly competitive hospitality sector, organisations must move beyond
traditional marketing to strengthen relationships with customers and sustain long term loyalty. Experiential marketing, which emphasises ...
Sandamali, K.K.M.; Iroshana, H.M.U.K.; Cooray, N.H.K.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
With the increased penetration of social media, its use as a promotional tool has
become a notable trend. This shift is particularly evident in advertising, where social
media platforms have emerged as a more cost-effective ...
Silva, M.W.H.A. De; Adhikari, A.M.S.I.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
Social media and influencer marketing have become emerging topics in marketing
and consumer behaviour, marking a new era of consumption where influencers
increasingly shape everyday purchasing decisions. Although ...
Weerasooriya, A.W.D.W.; Iroshana, M.W.U.K.; Cooray, N.H.K.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
With the rapid rise of social media, consumer–brand interactions are evolving, and
Facebook has emerged as a key platform for influencer marketing. While there are
worldwide examples of the effectiveness of celebrity ...
Gunarathna, P.T.D.N.; Jayawardhene, S.M.D.N.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
The study investigates the influence of various dimensions of SMS marketing
(entertainment, informativeness, irritation, credibility, and relevance) on consumer
purchase intention in the context of franchise-based ...
Ravishka, D.D.A.; Cooray, N.H.K.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
Consumers are likely to negotiate their identities through the brands they consume,
particularly in online communities where global and local branding intersect.
Consumer cosmopolitanism refers to a worldview characterised ...
Jayathissa, J.D.S.P.; Hendeniya, H.M.U.S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
With the rapid growth of social media platforms, TikTok has become a powerful
medium for beauty care brands to build authentic connections with audiences.
However, in Sri Lanka, limited scholarly attention has been ...
Malim, S.; Weerasiri, R.A.S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
In today’s dynamic and competitive market environment, consumer behaviour is
rapidly evolving, requiring brands to adopt innovative advertising strategies to
sustain long-term relationships. Hence, this study investigates ...
Madhuwanthi, M.A.H.; Madhusanka, J.D.T.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
In today’s digital era, social media has reshaped consumer brand interactions, making
emotional connections a crucial factor for loyalty in the beauty care industry. Despite
growing evidence that brand relationship ...
Sathsarani, W.P.K.; Iroshana, M.W.U.K.; Cooray, N.H.K.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
The growing use of gamification in mobile telecommunications has raised questions
about whether such strategies foster genuine brand loyalty or simply short-term
interaction. This study explained the effect of online ...
Chathurika, K.A.D.R.; Hendeniya, H.U.M.S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
The growth of e-commerce in Sri Lanka has transformed consumer behaviour, with
a noticeable rise in shopping driven by hedonic motivations. Despite this trend, a
significant empirical and theoretical gap exists, as ...
Dilumini, W.J.; Hendeniya, H.M.U.S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
The Sri Lankan cosmetic market has rapidly expanded alongside increased social
media use, yet little is known about how influencer credibility shapes consumer
decisions. This study addressed this gap by examining the ...
Nethmini, K.D.T.; Weerasiri, R.A.S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
In the digital era, consumer engagement is increasingly shifting toward online
platforms, making viral marketing a powerful strategy for influencing purchasing
behaviour. Despite its global importance, the effectiveness ...
Jayasinghe, L.G.G.K.N.; Hendeniya, H.M.U.S.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
Sri Lanka’s e-commerce sector is rapidly growing, with YouTube influencers
emerging as powerful channels for consumer engagement. However, the
effectiveness of embedded advertising integrated into influencer content ...
Madhubhashini, M.S.T.; Cooray, N.H.K.(Faculty of Management, Rajarata University of Sri Lanka, 2025-11-27)
The rise of user-generated content, particularly unboxing review videos on YouTube,
has transformed how consumers interact with and make decisions about products
online. Despite this global trend, limited research has ...