Abstract:
Though sustainability is gaining more strategic attention in the Sri Lankan hospitality
industry, little is known about how internal HRM practices translate into voluntary
pro-environmental behaviour of employees. Thus, this study examines the effect of
Green Human Resource Management (GHRM) practices on Organisational
Citizenship Behaviour for the Environment (OCBE) in star-rated hotels in the North
Central Province of Sri Lanka. Drawing on the resource-based view and intellectual
capital theory, the study investigates how four key GHRM dimensions; green
recruitment and selection, training and development, performance management, and
rewards and compensation affect OCBE, with the effect of green intellectual capital
as a mediating variable. A standard questionnaire was distributed among 213 non managerial employees across 3-star to 5-star hotels, and data were analysed using
correlation and regression analysis using SPSS. Results indicate that green
performance management and green rewards are the strongest predictors of
intellectual capital, which in turn significantly mediates the relationship between
GHRM practices and OCBE. The findings suggest that when employees acquire
environmentally aligned knowledge, skills, and values, they are more likely to engage
in discretionary behaviours that support organisational sustainability goals. This
research offers practical insights for hotel managers aiming to foster a sustainability oriented organisational culture.
