The purpose of this research is to identify barriers for TQM implementation in Divisional secretariats in the Anuradhapura district. In today’s world TQM is vastly used technique. Therefore, this study will help to increase ...

In today’s world Total Quality Management (TQM) is a vastly using technique to improve the performance of the organization. Previous empirical pieces of evidence prove that service quality is a big issue of the government ...

The apparel sector is one of the main sectors in Sri Lanka. The main problem of this sectoris labor turnover. Retention of employees is very important. For that purpose, employees have to satisfy with their job. According ...

Due to high competitive situation in the banking sector, it is necessary to maintain and improve service quality, by providing technologically developed innovative service to the customers. Nowadays, banks are promoting ...