Browsing National Research Symposium by Subject "Guest Satisfaction"

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The Impact of Sustainable Hotel Practices Towards Guest Satisfaction and Re-Visitation Intention of Classified Hotels in Passikudah Area

Arunappriya, K.G.U.A.; Dahanayake, S.N.S. (Rajarata University of Sri Lanka - Faculty of Management Studies, 8/20/2020)

The hotel sector was identified as an industry of which activities consist of a more impact on the environment. The increasing awareness and demand for environmental concern lead the hotels to implement sustainable practices ...
The Impact of the Service Quality on Guest Satisfaction in Boutique Hotels with Special Reference to Matale District

Yashodha, G.B.; Abeywickrama, K.T.N.P. (Rajarata University of Sri Lanka - Faculty of Management Studies, 8/20/2020)

Sri Lankan tourism and hospitality industry are rapidly developing after the end of the war in 2009. Sri Lanka reached highest tourist arrivals in 2017 which was about more than one point three million tourists. Because ...

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