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3rd National Research Symposium on Management - 2020 (Abstract Only)
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An Empirical Study on Food and Beverage Service Quality and Customer Satisfaction in Star Graded Hotels in Dambulla
Bandara, W.M.A.H.
;
Dahanayake, S.N.S.
(
Rajarata University of Sri Lanka - Faculty of Management Studies
,
8/20/2020
)
Impact of Service Quality of the Self-Service Banking units on Customer Satisfaction of Public Banks in Sri Lanka
Kekulandara, K.M.H.G.C.K.
;
Kappagoda, U.W.M.R.S.S.C.B.
(
Rajarata University of Sri Lanka - Faculty of Management Studies
,
8/20/2020
)
The Impact of Brand Image and Customer Satisfaction on Customer Loyalty in Hotels in Colombo District
Priyadevi, K.P.M.
;
Dissanayake, D.M.M.I.
(
Rajarata University of Sri Lanka - Faculty of Management Studies
,
8/20/2020
)
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Author
Bandara, W.M.A.H. (1)
Dahanayake, S.N.S. (1)
Dissanayake, D.M.M.I. (1)
Kappagoda, U.W.M.R.S.S.C.B. (1)
Kekulandara, K.M.H.G.C.K. (1)
Priyadevi, K.P.M. (1)
Subject
Customer Satisfaction (3)
Service Quality (2)
Brand Iamge (1)
Customer Loyalty (1)
Food and beverage Service (1)
Hotel Industry (1)
Self-service banking units (1)
Star graded hotels (1)
... View More
Date Issued
2020 (3)
Has File(s)
Yes (3)