Browsing RUSL Research Symposiums by Author "Nawarathna, P.G.S.S."

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Barries for Total Quality Management (TQM) Implementation in Divisional Secretariats in Anuradhapura District

Nawarathna, P.G.S.S.; Pushpakumara, W.M.P.G.R. (Rajarata University of Sri Lanka - Faculty of Management Studies, 8/20/2020)

The purpose of this research is to identify barriers for TQM implementation in Divisional secretariats in the Anuradhapura district. In today’s world TQM is vastly used technique. Therefore, this study will help to increase ...
Employee Perceived Barriers on Total Quality Management Implementation of Divisional Secretariats in Anuradhapura

Nawarathna, P.G.S.S.; Pushpakumara, W.M.P.G.R. (Rajarata University of Sri Lanka - Faculty of Management Studies, 2021-06-10)

In today’s world Total Quality Management (TQM) is a vastly using technique to improve the performance of the organization. Previous empirical pieces of evidence prove that service quality is a big issue of the government ...

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