Impact of Social Media on customer Relationship Management (CRM) in the Sri Lankan retail banking sector
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Impact of Social Media on customer Relationship Management (CRM) in the Sri Lankan retail banking sector
Samarasinghe, G.D.
;
Fernando, W.L.N.
URI:
http://repository.rjt.ac.lk/handle/123456789/4259
Date:
2014-09
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Volume:1 Number:1 September 2014
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