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1st International Research Symposium on Management (IRSM) - 2022
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Showing 5 out of a total of 5 results for collection: 1st International Research Symposium on Management (IRSM) - 2022.
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STUDY OF CUSTOMER SATISFACTION IN COOPERATIVE BANKS IN PUNE DISTRICT OF INDIA
Singh, S.
;
Tilekar, S.J.
(
Faculty of Management Studies, Rajarata University of Sri Lanka
,
2022-10-06
)
FACTORS AFFECTING MAINTAINING CUSTOMER SATISFACTION IN THE BANKING SECTOR DURING THE COVID-19 PANDEMIC PERIOD IN KANDY DISTRICT
De Soysa, N.R.
;
Pushpakumara, W.M.P.G.R.
(
Faculty of Management Studies, Rajarata University of Sri Lanka
,
2022-10-06
)
THE RELATIONSHIP BETWEEN THE SERVICE QUALITY AND THE CUSTOMER SATISFACTION IN THE PUBLIC BANKING SECTOR: THE CASE OF UVA PROVINCE
Hettiarachchi, I.L.
;
Weerasooriya, W.M.R.B.
(
Faculty of Management Studies, Rajarata University of Sri Lanka
,
2022-10-06
)
DETERMINANTS OF CUSTOMER RETENTION IN THE MOBILE TELECOMMUNICATION INDUSTRY IN NORTH THE CENTRAL PROVINCE OF SRI LANKA
Alexander, R.A.V.
;
Ranaweera, H.M.B.P.
(
Faculty of Management Studies, Rajarata University of Sri Lanka
,
2022-10-06
)
MOBILE BANKING DIMENSIONS TOWARDS CUSTOMER SATISFACTION IN COMMERCIAL BANKS IN SRI LANKA: THE CASE OF GAMPAHA DISTRICT
Jayamali, M.A.C.
;
Gunaratna, A.G.D.L.K.
(
Faculty of Management Studies, Rajarata University of Sri Lanka
,
2022-10-06
)
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Author
Alexander, R.A.V. (1)
De Soysa, N.R. (1)
Gunaratna, A.G.D.L.K. (1)
Hettiarachchi, I.L. (1)
Jayamali, M.A.C. (1)
Pushpakumara, W.M.P.G.R. (1)
Ranaweera, H.M.B.P. (1)
Singh, S. (1)
Tilekar, S.J. (1)
Weerasooriya, W.M.R.B. (1)
Subject
customer satisfaction (5)
service quality (2)
Assurance (1)
Banking administrations (1)
Commercial bank (1)
COVID-19 pandemic (1)
Customer retention (1)
empathy (1)
mobile banking (1)
price fairness (1)
... View More
Date Issued
2022 (5)
Has File(s)
Yes (5)