dc.contributor.author | Hettiarachchi, I.L. | |
dc.contributor.author | Weerasooriya, W.M.R.B. | |
dc.date.accessioned | 2022-11-02T04:57:32Z | |
dc.date.available | 2022-11-02T04:57:32Z | |
dc.date.issued | 2022-10-06 | |
dc.identifier.citation | 1st International Research Symposium on Management - 2022 | en_US |
dc.identifier.issn | 2950-7472 | |
dc.identifier.uri | http://repository.rjt.ac.lk/handle/123456789/5251 | |
dc.language.iso | en | en_US |
dc.publisher | Faculty of Management Studies, Rajarata University of Sri Lanka | en_US |
dc.subject | Assurance | en_US |
dc.subject | customer satisfaction | en_US |
dc.subject | empathy | en_US |
dc.subject | reliability | en_US |
dc.subject | responsiveness | en_US |
dc.subject | tangibility | en_US |
dc.title | THE RELATIONSHIP BETWEEN THE SERVICE QUALITY AND THE CUSTOMER SATISFACTION IN THE PUBLIC BANKING SECTOR: THE CASE OF UVA PROVINCE | en_US |
dc.type | Article | en_US |