DETERMINANTS OF CUSTOMER RETENTION IN THE MOBILE TELECOMMUNICATION INDUSTRY IN NORTH THE CENTRAL PROVINCE OF SRI LANKA

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dc.contributor.author Alexander, R.A.V.
dc.contributor.author Ranaweera, H.M.B.P.
dc.date.accessioned 2022-11-02T07:58:18Z
dc.date.available 2022-11-02T07:58:18Z
dc.date.issued 2022-10-06
dc.identifier.citation 1st International Research Symposium on Management - 2022 en_US
dc.identifier.issn 2950-7472
dc.identifier.uri http://repository.rjt.ac.lk/handle/123456789/5264
dc.language.iso en en_US
dc.publisher Faculty of Management Studies, Rajarata University of Sri Lanka en_US
dc.subject Customer retention en_US
dc.subject customer satisfaction en_US
dc.subject price fairness en_US
dc.subject switching cost en_US
dc.subject service quality en_US
dc.title DETERMINANTS OF CUSTOMER RETENTION IN THE MOBILE TELECOMMUNICATION INDUSTRY IN NORTH THE CENTRAL PROVINCE OF SRI LANKA en_US
dc.type Article en_US


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