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Browsing 2nd International Research Symposium on Management 2023 (IRSM) by Subject "customer expectations"

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CUSTOMER EXPECTATIONS AND SATISFACTION: AN ANALYSIS OF NEGATIVE CUSTOMER REVIEWS ON TRIPADVISOR FOR CLASSIFIED HOTELS IN WESTERN PROVINCE

Kaludewa, N.S.; Abeywickrama, K.T.N.P. (Faculty of Management Studies Rajarata University of Sri Lanka, 2023-11-16)

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