Impact of Service Quality (SQ) on Passenger Satisfaction: Empirical Study Based on Passenger Baggage Handling Section (PBHS) in Sri Lankan Air lines
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Impact of Service Quality (SQ) on Passenger Satisfaction: Empirical Study Based on Passenger Baggage Handling Section (PBHS) in Sri Lankan Air lines
Sandaruwan, A.G.N.
;
Pathmini, M.G.S.
URI:
http://repository.rjt.ac.lk/handle/123456789/735
Date:
2015
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3rd International Research Symposium - IRSyRUSL 2015
[91]
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